Service Support

Our services team provides nationwide service support with a single-source for technical support, genuine spares & repair services & on-site Annual Maintenance Contracts (AMC) to ensure maximum uptime for your mission-critical applications.

Warranty Support

Technical support by certified engineers is available at all Regional locations from Monday through Friday from 9:00AM ~ 5:00PM & on Saturday from 9:00AM ~ 2:00PM. Support team will respond to requests within 8 (eight) business hours of receipt of call & will work to resolve the problem by telephone, online (team viewer) or site visit, if need be.

For Warranty Support, contact:

Toll Free: 1-800-200-4015


Annual Maintenance Contracts

Our field service team offers cost-effective AMC or SLA’s designed to best fit customer needs. We provide nationwide coverage (India) for all your multiple locations or sites.

‘On-site’ Service Agreement programs & benefits:

Premier AMC

Comprehensive coverage

All Labor & parts

Preventive Maintenance

8 hours turnaround time*

Standard AMC

Labor only, parts extra

OEM parts availability

Preventive Maintenance

Next business day*

 

*see locations where same/ next day service is available. For remote areas, turnaround time may be longer.

For AMC (SLA) quote, contact:

Toll Free: 1-800-200-4015

Repair Services

Comprehensive repair services are available for products sold to you. Service is performed at our NRC (National Repair Center). Standard depot repair turnaround is usually within 5 (five) business days.

National Repair Center:

285, Udyog Vihar, Phase-II,

Gurgaon-122016 (Haryana)

(National Capital Region)

For Repair services, contact:

Toll Free: 1-800-200-4015

System Support for RFID Readers

Our Clients

Unilever Bosch Bausch Lomb Bharti Bajaj Justbooks Narayana Health
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