Service Support

Our services team provides nationwide service support with a single-source for technical support, genuine spares & repair services & on-site Annual Maintenance Contracts (AMC) to ensure maximum uptime for your mission-critical applications.

Warranty Support

Technical support by certified engineers is available at all Regional locations from Monday through Friday from 9:00AM ~ 5:00PM & on Saturday from 9:00AM ~ 2:00PM. Support team will respond to requests within 8 (eight) business hours of receipt of call & will work to resolve the problem by telephone, online (team viewer) or site visit, if need be.

For Warranty Support, contact:

Toll Free: 1-800-200-4015


Annual Maintenance Contracts

Our field service team offers cost-effective AMC or SLA’s designed to best fit customer needs. We provide nationwide coverage (India) for all your multiple locations or sites.

‘On-site’ Service Agreement programs & benefits:

Premier AMC

Comprehensive coverage

All Labor & parts

Preventive Maintenance

8 hours turnaround time*

Standard AMC

Labor only, parts extra

OEM parts availability

Preventive Maintenance

Next business day*

 

*see locations where same/ next day service is available. For remote areas, turnaround time may be longer.

For AMC (SLA) quote, contact:

Toll Free: 1-800-200-4015

Repair Services

Comprehensive repair services are available for products sold to you. Service is performed at our NRC (National Repair Center). Standard depot repair turnaround is usually within 5 (five) business days.

National Repair Center:

285, Udyog Vihar, Phase-II,

Gurgaon-122016 (Haryana)

(National Capital Region)

For Repair services, contact:

Toll Free: 1-800-200-4015

System Support for RFID Readers

Our Clients

TVS Motors Trent Tata Power Tafe Roca Hafelle Future Retail Emerson Daimler Benz Carrier Bombay Dyeing Unilever Bosch Bausch Lomb Bharti Bajaj Justbooks Narayana Health
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