One of the fastest growing retailers in India faced a common problem that arises with a growing list of vendors and managing the logistics supply chain from point of manufacturing to its retail stores nation wide. The retailer faced issues with supplying multiple label formats to its private label product vendors scattered all around & the resulting expenses and delays which were causing stock-out situations in stores. Incorporating new products and changes in prices was a major problem that caused high wastage & re-labeling of products on arrival.
The Solution
Our solutions group worked the customer’s operations team to create a unique data management software that helped the retailer create label lay out formats, maintain central control & distribution of data to vendor locations. An easy to use & custom software application (along with Toshiba TEC desktop printer) was supplied to vendors for on-demand labeling of products at their site. Retailer now simply had to send purchase order & data to its vendors by email, and the vendor on-receipt could easily select relevant product or SKU code & print labels as per required format through the custom software utility provided & desktop Toshiba TEC barcode printer with ease.
Benefits
With the supply chain solution in place, the retailer could now easily manage the extended supply chain & ensure speedier movement of goods from vendors to its retail stores. The de-centralized but connected labeling system reduced errors & increased productivity. The process further ensured any changes in prices could be easily incorporated along with issue of orders & new products reach stores quickly than ever before. For vendors, it meant meeting the legal and retail compliance labeling requirements and no charge backs due to manual errors.
